Ivy & Lily Candles

• Trim the wick: Trim the wick to ¼ inch before the first burn and after each subsequent burn. Trimming the wick helps prevent mushrooming, which is the small black bulb that forms after burning.
• Burn evenly: Burn the candle for about 1 hour for every inch of the candle's diameter. Burning evenly ensures long-lasting fragrances.
• Re-center the wick: Re-centering the wick keeps the glass clean and prolongs the life of the candle.
• Store in a cool, dark place: Store candles in a cool, dark place away from drafts.
• Extinguish if smoking: Extinguish the candle if it begins to smoke, if the flame flickers repeatedly, or becomes too high. Trim your wick and re-light.
• Follow safety instructions: Keep candles out of the reach of children and pets, and never burn a candle on or near anything that can catch fire. Follow the safety instructions on your candle, and do not burn a candle for longer than what is recommended.

Free Standard Shipping on Orders Over $35

U.S. Shipping Only

Please check the announcement bar above for any updates to processing times. Generally, processing takes 24-72 hours.

Shipping times vary, depending on the courier. We do not have control once the package leaves our hands.

Once shipped, tracking information will be provided so you can track your order.

We have a 14-day return policy. Returns must be postmarked within 14 days of receiving the product. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To start a return, you can contact us at scentsible23@gmail.com.